In 2023, we made a radical decision: we wouldn’t just “add AI” to our services like many do. We rethought the entire company around Artificial Intelligence, transforming ITTweb into an AI-Native System Integrator.
This choice wasn’t theoretical. We started with ourselves, making Anthropic’s Claude the mandatory AI tool for the entire team. The result? A 62% reduction in software development time and 75% in technical documentation production.
Our approach is pragmatic. We always start from the business problem, never from the technology. We identify processes where AI can generate measurable ROI in the short term.
USE CASE
Industrial Distributor
A B2B distributor with 50,000 SKUs: the sales team spent 3-4 hours per day searching for technical product information to respond to customers.
We implemented an AI Agent connected to Pimcore PIM and vtenext CRM that responds in natural language to sales team questions.
-80%
Response time
+15%
Processed orders
50K
Managed SKUs
Our AI-Powered Business Units
Three specialized areas of expertise, united by the same AI-first vision
The evolution of eCommerce with AI
We transform your eCommerce data into strategic decisions with artificial intelligence applied to every touchpoint of the customer journey.
- Semantic search with AccelaSearch (+30% conversions)
- AI-driven product personalization
- Predictive sales analysis
- Automatic catalog optimization
Intelligent process automation
We make your business processes more efficient with AI Agents, Process Mining and automated workflows.
- AI Agent for CRM (-50% sales activity time)
- Process Mining to identify inefficiencies
- Automated workflows with n8n
- Intelligent CMS-ERP integration
AI-enhanced UX/UI
We design data-driven user experiences, with a special focus on interfaces for AI Agents and conversational systems.
- UX research with AI analysis
- AI-assisted rapid prototyping
- Interface design for AI Agents
- Automated A/B testing
Our Approach to AI
What we do differently