The problem of data silos is universal in B2B companies. Orders arriving on eCommerce that must be manually re-entered into the ERP. Customers registered in the CRM that don’t exist in the billing management system. Every error costs time, money and customer trust.
Our response is to use vtenext as a central integration hub. This is not a random choice: vtenext is the only open source CRM/BPM with enterprise data orchestration capabilities.
We use n8n as our workflow automation platform – the only no-code tool we approve for its flexibility and self-managed hosting capability.
USE CASE
Multi-Channel Retail
12 physical stores + Shopify Plus eCommerce. Critical problem: inventory never aligned. Customers ordering online out-of-stock products, stock blocked for unfulfilled web orders.
Solution: vtenext as hub between Shopify Plus, Mago4 and POS system. Every inventory movement converges and propagates in real-time.
Results after 6 months
-70%
Stock-outs
0
Overbooking
15h
Saved/week
✓
Click & Collect
Your Systems Don’t Talk to Each Other?
The hidden cost of data silos
Common Symptoms
What’s It Costing You?
For manual data entry
Orders with issues
Customers who abandon
Demotivated team
vtenext as Data Hub
A central point that connects all your systems
Integration Scenarios
eCommerce → ERP
Automatic order flow
- 1 Customer orders on Shopify/Magento
- 2 Order arrives in vtenext (real-time)
- 3 Automatic validation
- 4 Order creation in ERP
- 5 Synchronized tracking
CMS → CRM
Unified lead management
- 1 Visitor fills form on website
- 2 Lead created in vtenext
- 3 Automatic assignment to sales
- 4 Nurturing workflow activated
- 5 Centralized history
ERP → eCommerce
Catalog and price sync
- 1 New product in ERP
- 2 Sync to Pimcore/PIM
- 3 Publication to all channels
- 4 Automatic price updates
- 5 Real-time inventory
Native Connectors
100+ ready-to-use integrations
Platforms
Italian ERPs
Automation Platforms
Our Approach
Principles that guide every integration project
Zero data loss
Complete audit trail
Progressive scalability
Documentation
Methodology
From 4 weeks to 3 months based on complexity
Assessment
1 week
- • System mapping
- • Data flows
- • Pain points
- • Quick wins
Design
1-2 weeks
- • Architecture
- • Data model
- • Workflow
- • Error handling
Development
2-6 weeks
- • vtenext setup
- • Integrations
- • Mapping
- • Testing
Go-Live
1 week
- • Data migration
- • Parallel run
- • Training
- • Cutover
Optimization
Ongoing
- • Monitoring
- • Tuning
- • New flows
- • Support
