Commerce Intelligence is the name we’ve given to our Business Unit that combines eCommerce and Artificial Intelligence. It’s not a marketing term: it’s a concrete approach that applies AI, machine learning and advanced analytics to transform every aspect of digital commerce.
Traditional eCommerce works with static rules: fixed catalog, keyword search, same offers for everyone. Commerce Intelligence reverses this paradigm: dynamic catalog, semantic search, 1:1 personalization, predictive analytics.
Our main asset is AccelaSearch, a semantic search engine we developed in-house. Unlike traditional searches, it understands natural language.
USE CASE
Online Fashion Retailer
15,000 SKUs, critical problem: 35% of searches found no products. Users searched for “dress for summer ceremony” and the keyword search found nothing.
Solution: AccelaSearch with training on fashion vocabulary. Search now understands synonyms, comprehends context, suggests alternatives.
ROI in 4 months
35%→8%
Zero results
+32%
Conversions
+18%
Pages/session
4
Months payback
What is Commerce Intelligence
The application of AI, Machine Learning and advanced analytics to eCommerce
Understand
Predict
Personalize
Automate
Traditional vs Intelligence
| Aspect | Traditional eCommerce | Commerce Intelligence |
|---|---|---|
| Catalog | Static | AI-driven dynamic |
| Search | Keyword matching | Natural semantic |
| Offers | Same for everyone | 1:1 personalization |
| Analytics | Historical reports | Predictive |
| Management | Manual | Intelligent automation |
Our Solutions
AccelaSearch
AI Semantic Search • Proprietary
Our proprietary search engine that understands natural language.
- ✓ Understands imprecise queries
- ✓ Intelligent suggestions
- ✓ Dynamic filters
- ✓ Zero results → alternatives
AI Personalization
Unique experience for every customer
Product and content recommendations based on behavior and preferences.
- ✓ Personalized recommendations
- ✓ Dynamic homepage by segment
- ✓ Predictive email marketing
- ✓ Intelligent bundles
Predictive Analytics
From past to future
ML-based predictions to anticipate trends and optimize decisions.
- ✓ Demand forecasting per SKU
- ✓ Emerging trend identification
- ✓ Churn prediction
- ✓ Lifetime value prediction
Commerce Automation
Less manual work, more strategy
Automated workflows for repetitive and time-consuming operations.
- ✓ Competitor price sync
- ✓ Automatic stock management
- ✓ Dynamic repricing
- ✓ AI-assisted customer service
Technology Stack
Commerce Platforms
AI & Analytics
Integrations
Use Cases by Industry
Ineffective search, high bounce
Complex catalog, code search
Seasonality and perishability
Implementation Roadmap
4-6 weeks
- • AccelaSearch integration
- • Basic analytics setup
- • First order automations
2-3 months
- • Product personalization
- • AI recommendations
- • Predictive dashboards
3-6 months
- • Custom ML for your business
- • Complete stack integration
- • Continuous optimization