Enter the world of IoT
with vtenext CRM
Thanks to the Open Source IoT module, you can connect any device and/or machinery to the network and easily dominate the world of the “Internet of Things.”
With vtenext’s BPM core, you can create a connection between an IoT gateway or sensor and the dedicated vtenext IoT EVENTS module, thus triggering the BPM processes you’ve built with the CRM.
Through sensors, all objects are “recognizable” and thanks to vtenext they become “intelligent” because all events can be monitored in real time.
These events are historicized and can trigger alarms towards vtenext, which intercepts them and manages them through the BPM flows that each company will have freely established with its own rules.
With the BPM module, you can design and define processes, risk or performance indicators, add qualitative and quantitative elements, and information on the actors and applications involved based on your business needs.
vtenext’s IoT experiences are specifically focused on assistance and maintenance.
With integration with vtenext, IoT machines and devices communicate directly with customers and service providers as established by the company, thanks to the channeling of real events into CRM management flows.
