Experience Design UX Data-Driven

We combine UX research, UI design, and data to create interfaces that users love and generate measurable business results.


+25%
Conversion rate
medium
-40%
Support ticket
UX-related
+30%
User
satisfaction

Experience Design is our Business Unit dedicated to user experience design. It’s not your typical “web design studio”: it’s a team that applies scientific method, data and AI to create interfaces that work.

The fundamental difference: we don’t start from a creative brief (“we want a modern website”). We start from data: how do users behave today? Where do they abandon? What do they search for and can’t find?

Our focus is B2B: eCommerce, customer portals, SaaS applications, business dashboards. Contexts where UX has a direct impact on business KPIs.

USE CASE

B2B Order Portal

Industrial distributor with an 8-year-old portal. Outdated interface, 80% orders via email/phone. User research with 15 key clients: search too complex, 12 steps instead of 4.

New design: Process reduced to 4 steps, intelligent search, clear order dashboard. 10 weeks of development.

Results after 6 months
20→65%
Online orders
-70%
Order errors
-40%
Management costs
12→4
Checkout steps

Our Approach

Data and AI in service of design

Data-Driven Design

Not opinions, but evidence

We design based on real user behavior data.

Analytics
Heatmap
Session recording
A/B test
User research

AI-Assisted Design

We accelerate with artificial intelligence

We use AI to explore more solutions in less time.

Design variants
Competitor analysis
Rapid prototyping
Copy suggestions
Accessibility check

Our Services

UX Research

Understand before designing

  • • User interviews
  • • Usability testing
  • • Card sorting
  • • Journey mapping
Output: Personas, Journey maps, Pain points

UI Design

Beautiful and functional

  • • Visual design
  • • Interaction design
  • • Responsive design
  • • Motion design
Output: UI kit, Prototype, Specs

Prototyping

Validate before developing

  • • Low-fi wireframes
  • • Hi-fi prototypes
  • • Clickable prototypes
  • • User testing
Tools: Figma, Framer, Webflow

Design System

Scalability and consistency

  • • Component library
  • • Design tokens
  • • Documentation
  • • Governance
Result: -50% design time

Areas of Specialization

eCommerce UX

  • • Product page optimization
  • • Checkout flow design
  • • Search & navigation
  • • Mobile commerce
  • • B2B commerce UX

SaaS UI

  • • Dashboard design
  • • Onboarding flow
  • • Feature discovery
  • • Settings & admin
  • • Notification system

AI Interfaces

  • • Chatbot UX
  • • AI agent interfaces
  • • Conversational UI
  • • Hybrid interfaces
  • • Trust & transparency

Our Process

7-11 weeks from discovery to launch

1

Discovery

1-2 weeks

  • • Stakeholder interviews
  • • Analytics review
  • • Competitor analysis
  • • Heuristic evaluation
2

Research

2-3 weeks

  • • User research
  • • Usability testing
  • • Synthesis
  • • Opportunity mapping
3

Design

3-4 weeks

  • • Wireframing
  • • Visual design
  • • Prototype
  • • Design review
4

Validate

1-2 weeks

  • • User testing
  • • A/B test planning
  • • Iteration
  • • Development handoff
5

Optimize

Ongoing

  • • A/B testing
  • • Analytics monitoring
  • • Continuous impr.

Client Results

FASHION ECOMMERCE

75% checkout abandonment

Intervention: Checkout redesign, guest checkout, progress indicator
-30%
Abandonment
+22%
Conversions
B2B SAAS

Complex onboarding, high churn

Intervention: Guided onboarding, progressive disclosure, tooltips
-40%
1st month churn
+50%
Feature adoption
B2B MOBILE APP

Low adoption by sales team

Intervention: Mobile-first redesign, offline mode, quick actions
+80%
Daily active users

What Sets Us Apart

Data before opinions

Decisions based on evidence, not personal taste.

Testing with real users

Usability testing before development, A/B testing after.

Focus on business

“Beautiful” isn’t the goal. Conversions, task completion, results.

AI as accelerator

More options explored, better final decisions.

Migliora l'esperienza, migliora i risultati

Audit UX gratuito • Report priorità interventi • Stima impatto business
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